Consider ourselves the missing link between you and your destination, but imagine all this being done in a reliable and comfortable way. Too good to be true? We undertake journeys on a daily basis for our many customers, which involve transfers between all major ports (incl. Southampton, Portsmouth, Dover, Harwich, Liverpool, Cardiff and Tilbury Docks) and London or any London airport, incl. Heathrow, Gatwick, Stansted, Luton and London City Airport.
We aim to offer our customers only but the best services and it is our goal to improve the end product we sell with each and every transfer. Saying this, it is our commitment to ensure you too receive a reliable and quality private transfer between London and any major UK port or cruise terminal, should you decide to use our services. Book with Twelve Transfers today and experience more than just a transfer.
We offer private transfers between London (or any major London airport including Heathrow, Gatwick, Stansted, Luton and London City Airport) and pretty much any major UK port or cruise terminal, including Southampton Port, Port of Dover, Portsmouth International Port, Southsea Hoverport, Portsmouth Gunwharf Ferry, Harwich International Port, Liverpool Port, Cardiff Port and Tilbury Docks. We offer professional transfers to any place you might need to reach… all in style, comfort and at an affordable price; book today and experiece Twelve.
What you get with your
Port or Cruise Transfer
- Transfers between any UK port and London from only ₤95.00*
- Meet & Greet / Waiting & Parking / Flight Tracking included
- Professional driver, clean car and reliable service everytime
- Book a taxi within minutes and pay by card (online)
- Affordable prices and value for money on each occasion
- Vehicles for up to 8 passengers + luggage available
Q: Online bookings
We have developed our website so it works smoothly, no matter what device you’re on… and it should be this way. We have made the whole process of getting an instant quote or booking online simple and secure. You can book a transfer within minutes and we have options for payment in cash or by card online (see secure payments* and payment types* for more info).
Q: Parking and waiting time
With each and every airport and port pickup, Free 45 minutes waiting time included in your fare What this means is that landing time + 45 minutes (see flight tracking* and meet & greet* for more info), you have 45 mins on top, which should cover you for any delays occurred with luggage or passport control.
Q: Meet and greet
With any airport, port or train station pickup, you will chose meet and greet, which means that one of our drivers will be waiting for you at the designated location (see pickup points* for more info) with a name board on display. You will also have all your driver/vehicle details provided prior to the journey.
Q: Flight tracking
All airport pickups come included with the flight tracking feature. We monitor your flight and reschedule your pickup time accordingly, should there be an earlier or delayed arrival (t&c\’s* apply). What this means in simpler terms… you provide us with the flight number and landing time; when the plane lands, our driver will be at the pickup point after 30 mins (After landing time + 45 mins = pickup time). Remember, you also have 45 mins free parking and waiting time after that waiting time apply. Waiting time is charged at £20.40 per hour, or part thereof, which equates to £1.70 per 5 minutes.
Q: Pre-booked journey
Due to the high demand, we always advise our customers to book in advance. You are getting the best price by doing so and you can avoid the disappointment of not being able to find a car with us when you need it the most. Be one step ahead and let us help you plan your transfer in advance.
Q: Cancellation and refund policies
- Pre-paid bookings (card payment in advance or deposits) will be refunded in maximum 2 working days from the moment of cancellation.
- More than 24 hours before pick-up time = no charge applied / full refund
- If a booking is cancelled in less than 24 hours prior to the schedule pick-up time, there will be a cancellation fee applied, which depends on the time we were informed…
- 6 hours before pick-up time = 20% of journey price
- Between 2 hours and up to the pick-up time = 50% of journey price
- Once journey has commenced (driver is on the way) = 100% of journey price
- If you booked a journey for the wrong date/time, but failed to inform us = same as above rules apply on each edit journey once you rebook.
- If you double booked with a different company, but failed to inform or cancel the journey with us 2 hours before pickup = 50% of journey price + parking/waiting fee apply
- If you have booked a journey with us, but did not turn up, we will charge full amount of your journey, for All airports & ports 100% of journey price + car parking/waiting fee apply after 45 minutes, which is £20 per hour
Why choose us?
Airport Transfer Specialist
- 45 Mins Free Waiting Time after landing
- Meet & Greet with the name board
- Car park pick for families & holiday travellers
- Pickup for Frequent traveller
- Flight Tracking
- Fast, Friendly, Reliable & On Time
- New & Clean Cars
- Great Offers & Discounts for Students
- Great Customer Support
All In One
- London Private Transfers
- All Major Airports Covered
- Major UK Ports Covered
- All London, UK Transfers & Much More
We would love to hear what you think about our service.
We love our customer’s feedback, be it positive or negative… it’s all appreciated and adds up to us offering you with a better service. It is our company’s goal to offer each and every one of our clients with the best of services and, on the vast majority of occasions this does happen; but we don’t mean to sound like we are somehow claiming to be perfect. Mistakes do happen and we are ready to listen to our customers to find a solution to their problems and avoid it from occurring again.
We value all feedback received and always use this to increase our level of service. On this page we have listed just a fraction of the feedback we receive, but by simply checking on Google, you will see that our services are appreciated by many more. Feel free to leave us your feedback as well by using the form at the bottom of this page.
We would like to present to you a few of our customers (be it individuals or companies) that appreciate the services we offer and took a minute of their time to thank us. Below you can find just a few of the companies we collaborate with, offering their employees with quality transfers and a reliable service. But again, we don’t want to sound like we are only interested in our corporate client’s feedback…