When it comes to executive and chauffeur services, we are more than aware of the demands in place, especially in terms of assisting a client with an option that meets their exact expectations and requirements. We have developed a product which we believe not only delivers on this aspect, but on many other sides as well. Having offered an economic service that so many have come to depend on, it was only a matter of time until we made ourselves known on the executive market as well.
Whatever your needs might be, rest assured that when choosing to book an executive transfer with VWCars, you will receive more than just a fancy looking car. Not only have we just upgraded our executive vehicle range, but we have the drivers and logistics in place to offer you with more than just a transfer. We offer you with reliability as standard, excellent service as an included feature and customer satisfaction of the highest level.
“Experience the unexperienced” with our executive and VIP range that is sure to satisfy the toughest of demands, and most importantly, at an affordable rate, because we ultimately care about our customer’s pocket. Choose Twelve today and let us show you what travelling in style and comfort is all about.
Why choose us?
Airport Transfer Specialist
- 45 Mins Free Waiting Time after landing
- Meet & Greet with the name board
- Car park pick for families & holiday travellers
- Pickup for Frequent traveller
- Flight Tracking
Customer Orientated
- Fast, Friendly, Reliable & On Time
- New & Clean Cars
- Great Offers & Discounts for Students
- Great Customer Support
All In One
- London Private Transfers
- All Major Airports Covered
- Major UK Ports Covered
- All London, UK Transfers & Much More
Reviews
We would love to hear what you think about our service.
We love our customer’s feedback, be it positive or negative… it’s all appreciated and adds up to us offering you with a better service. It is our company’s goal to offer each and every one of our clients with the best of services and, on the vast majority of occasions this does happen; but we don’t mean to sound like we are somehow claiming to be perfect. Mistakes do happen and we are ready to listen to our customers to find a solution to their problems and avoid it from occurring again.
We value all feedback received and always use this to increase our level of service. On this page we have listed just a fraction of the feedback we receive, but by simply checking on Google, you will see that our services are appreciated by many more. Feel free to leave us your feedback as well by using the form at the bottom of this page.
We would like to present to you a few of our customers (be it individuals or companies) that appreciate the services we offer and took a minute of their time to thank us. Below you can find just a few of the companies we collaborate with, offering their employees with quality transfers and a reliable service. But again, we don’t want to sound like we are only interested in our corporate client’s feedback…
What we offer
Airport Transfers
- 45 mins waiting time included (after landing)
- Flight tracking
- Meet & greet with the name board
- Car park pickup for families, holiday & occasionally travellers
- Express pickup for frequent traveller
- UK coverage for transfers to/from all London airports
- Special offers on transfers to/from all London area
- Groups of up to 8 passengers + luggage
- Executive vehicles available on request
Port Transfers
- 45 mins waiting time included
- Meet & greet with the name board
- Transfers to all UK ports/cruise terminals from London area/airports
- Special offers on transfers to/from Southampton, Dover or Portsmouth
- Groups of up to 8 passengers + luggage
- Executive vehicles available on request
UK Transfers
- Transfers to/from all London Heathrow airports to anywhere in UK
- Transfers to/from Virginia Water + Surrounding area to anywhere in UK
- Groups of up to 8 passengers + luggage
- Executive vehicles available on request
- London Private Tours & UK Day Trips
- Tourist attractions
Executive Transfers
- Chauffeur type services
- Free Wi-Fi included
- Snacks and drinks included
- New Mercedes, BMW and Audi fleet
- Executive for up to 3 passengers + luggage
- Executive MPV’s for up to 7 passengers + luggage
Private Tour Day Hiring
- Chauffeur type services
- Free Wi-Fi included
- Snacks and drinks included
- New Mercedes, BMW and Audi fleet
- Executive for up to 3 passengers + luggage
- Executive MPV’s for up to 7 passengers + luggage
More
- Hassle free online instant quote & booking
- Professional and knowledgeable drivers
- New & clean vehicles
- Over 95% customer satisfaction rate
- Reliable service and 98.5% on time
- Online bookings from any device within minutes
- Secure payments and wide range of cards or cash* accepted
- Affordable prices and value for money on each occasion
- Corporate accounts and offers for those that travel often
FAQs
Q: Online bookings
We have developed our website so it works smoothly, no matter what device you're on... and it should be this way. We have made the whole process of getting an instant quote or booking online simple and secure. You can book a transfer within minutes and we have options for payment in cash or by card online (see secure payments* and payment types* for more info).
Q: Parking and waiting time
With each and every airport and port pickup, Free 45 minutes waiting time included in your fare What this means is that landing time + 45 minutes (see flight tracking* and meet & greet* for more info), you have 45 mins on top, which should cover you for any delays occurred with luggage or passport control.
Q: Meet and greet
With any airport, port or train station pickup, you will chose meet and greet, which means that one of our drivers will be waiting for you at the designated location (see pickup points* for more info) with a name board on display. You will also have all your driver/vehicle details provided prior to the journey.
Q: Flight tracking
All airport pickups come included with the flight tracking feature. We monitor your flight and reschedule your pickup time accordingly, should there be an earlier or delayed arrival (t&c\'s* apply). What this means in simpler terms... you provide us with the flight number and landing time; when the plane lands, our driver will be at the pickup point after 30 mins (After landing time + 45 mins = pickup time). Remember, you also have 45 mins free parking and waiting time after that waiting time apply. Waiting time is charged at £20.40 per hour, or part thereof, which equates to £1.70 per 5 minutes.
Q: Pre-booked journey
Due to the high demand, we always advise our customers to book in advance. You are getting the best price by doing so and you can avoid the disappointment of not being able to find a car with us when you need it the most. Be one step ahead and let us help you plan your transfer in advance.
Q: Cancellation and refund policies
- Pre-paid bookings (card payment in advance or deposits) will be refunded in maximum 2 working days from the moment of cancellation.
- More than 24 hours before pick-up time = no charge applied / full refund
- If a booking is cancelled in less than 24 hours prior to the schedule pick-up time, there will be a cancellation fee applied, which depends on the time we were informed...
- 6 hours before pick-up time = 20% of journey price
- Between 2 hours and up to the pick-up time = 50% of journey price
- Once journey has commenced (driver is on the way) = 100% of journey price
- If you booked a journey for the wrong date/time, but failed to inform us = same as above rules apply on each edit journey once you rebook.
- If you double booked with a different company, but failed to inform or cancel the journey with us 2 hours before pickup = 50% of journey price + parking/waiting fee apply
- If you have booked a journey with us, but did not turn up, we will charge full amount of your journey, for All airports & ports 100% of journey price + car parking/waiting fee apply after 45 minutes, which is £20 per hour